Instagram down for thousands of users, but there’s a way to access it

As seen in the Downdetector chart above, the app has seen a massive outage over the past 24 hours, and it seems the issue is yet to be fixed. We tried accessing the app through our metered connection, home Wi-Fi connection, and a VPN (Surfshark). While the first two methods didn’t help us one bit, trying to access Instagram with a VPN connection worked for us, which means the problem may be specific to certain locations and servers.
Instagram is not loading content due to the outage, such as posts from the feed and even stories won’t load. Users are seeing messages like “Couldn’t refresh feed” and “Couldn’t load post”. There have also been reports by users claiming that Instagram pops up a notification that states that devices are not connected to the internet, when in fact they are. Amazingly, in our testing, one of our devices even logged us out of the app, and we had to log in again (which, thankfully, worked).
Many Twitter users reacted with #Instagramdown (the hashtag was trending on Twitter this morning as well). Here are some of them:
Instagram is yet to confirm this massive outage, and we hope things get back on track as soon as possible.