As per the report, the shop-floor employees working in two Apple stores in India have MBA, Master of Science in Information Technology, B.Tech in Electrical Engineering, Robotics or Bachelor in Computer Application degree.
Apple Store in Indoa
Apple Store employees in India also have graduates from foreign institutions such as Cambridge or Griffith University. There are also some specialists who have been transferred internally from Apple Store operations in Europe or the Middle East, as revealed by the LinkedIn accounts of several employees.
Industry executives claim that Apple is paying these employees over Rs 1 lakh per month, which is 3-4 times the compensation in a similar role at other electronic stores. Apple apparently hired over 170 employees to manage its two stores in Mumbai and Delhi. The BKC store in Mumbai has employees who can speak 25 different languages, while the Saket store has employees from 18 states who can collectively speak more than 15 languages.
Analysts said Apple wanted to create that so-called premium experience which was reflected in their hiring.
,It’s Apple’s magic to attract talent, which is why there are so many engineers and well-qualified employees working there. This is for Apple globally, and they can afford such employees. Plus, retail is a good starting point for many global organizations before they move on to higher roles, which Apple could replicate in India.says Navkendar Singh, associate vice president, industry researcher IDC India.
In addition, Apple’s career page mentions that the company provides its retail employees with a health and wellness medical plan, paid leaves, tuition expenses for educational courses, stock grants, and discounts when purchasing Apple stock and Apple products for employees. will offer a discount.
ET spoke to a few retail employees who wished to remain anonymous. The said employee said, ‘I had just submitted my resume on the website that a call came. Previously, I had experience in sales, so working in a store is not much different from my work. But the brand value is huge and it will help me in my next job.” Another employee said it was his first time interacting with customers. He said the extensive training was what helps him now.
